Saturday, September 01, 2007

Error Fixed!

Hello all,

During the past two weeks you may have experienced the results of an error (also known as “bug”) in Voice123 SmartCast. The error consisted on Voice123 SmartCast triggering invitations to submit auditions or proposals on projects that were very close to reaching its SmartCast audition or proposal limit. As a consequence, you may have received several invitations for projects that, within a few minutes of receiving the invitation, would have reached its SmartCast audition/proposal limit and would not be receiving more auditions or proposals from SmartCast invitations.

This issue has been fixed. SmartCast will no longer trigger these invitations when a project is close to reaching its SmartCast audition/proposal limit. Please note that you may continue to get invitations, from time to time, for projects that are close to reaching its SmartCast audition/proposal limit. This will happen -not very frequently, though- as SmartCast systematically sends invitations until the desired number of audition or proposals has been reached. You will also continue getting invitations for projects that will reach its audition/proposal limit within a few hours of the invitation being sent. This commonly happens with projects that have very tight deadlines and are open for just a couple hours.

Most talents were not affected by this error. If you did, however, we will give you a one-month free premium subscription as an apology. You qualify for the free month if during the past two weeks you received invitations for many projects that reached its SmartCast audition/proposal limit within a few minutes of the invitation being sent. If you think that is the case, please reply to this email and we will research into your account to determine if you were affected by the error. Please allow us up to four weeks to process your request and get back to you.

Finally, thank you to all the talents and voice producers that gave us feedback about the strange behavior of invitations they were receiving. You have helped us pinpoint the error and fix it.

Sorry for the inconvenience.

Best regards,

Voice123 - The Voice Marketplace
by Alex Torrenegra
Leader and Cofounder

PS. Please keep in mind that the SmartCast audition/proposal limit is set by the voice seeker when posting the project. If you want to learn more about Voice123 SmartCast, go to http://voice123.com/doc/smartcast.html

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