Tuesday, July 18, 2006

Extended Hours for Job Posting Processing

Starting this week, Voice123's Customer Relations Team is processing job postings under new extended hours:

Monday to Friday from 7:00 AM to 12:00 Midnight ET, and Saturday and Sunday from 10:00 AM to 7:00 PM ET.

These new extended hours look to improve our job quality assurance process since we will dedicate more time to revising each posting. This will assure they are approved and broadcasted in the right way.

Additionally, together with our goal to process every posting in less than 15 minutes, it looks to better satisfy voice seekers' time requirements, allowing them to submit and have their requests processed when they really need them.

Please bear in mind that these new extended hours are for job posting processing. Customer Service hours via e-mail, chat and phone are from Monday to Friday, from 9:00 AM to 6:00 PM ET.

This is another step in our efforts to improve our service and we expect to go further.

For any additional questions or comments please visit our Customer Service page to find several ways for you to get in touch with us and/or solve your issue.

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